Watan Al Khaleej Training Center undertakes to provide a technical architecture system that withstands the systems, numbers of beneficiaries and content of all kinds without interruption. Read More.
The entity provides supportive training activities (e.g. videos) or electronic guides for techniques used in e-training environments for trainees:
Watan Al Khaleej Training Center is committed to providing training and rehabilitation courses for programs used in e-learning environments for the trainee. Read More.
The Center undertakes to maintain the confidentiality of the trainees’ information and not to publish it, and its use is only to save the database of beneficiaries through the website of the Public Institution, which is entered only with a special password for the Director General, the Executive and the Training Coordinator. Also, access to the platform is done through the trainee himself and no one else is allowed to enter because there is a password that reaches the trainee via mobile phone or on the e-mail, to enter his national ID number or residence number for non-Saudis. Clear and explicit policies and laws for academic integrity published / academic integrity is the commitment of the trainee and trainer to Islamic values and to educational honesty to achieve educational and educational success. Therefore, Platforms Training and Business Development Center has a policy of not allowing fraud, forgery and violation of rights, examples of which are: – Forgery of training bags and violation of the rights of others. – Intellectual and literary theft. – Making courses with fake licenses. – The trainee changes and fabricates information. – Impersonation of others. The Center takes integrity very seriously, so violations of academic integrity usually result in denial of training at the Center in the event that the violator of the laws is a “trainee” and not to contract with the trainer in the event that he is a “trainer”. Commitment and dissemination of the principles of intellectual property rights and copyright/copyright are the most important forms of intellectual property, and we at Platform Center for Training and Business Development pledge the principles of protecting intellectual property rights and copyright of content. Intellectual property policies are also clarified to all our trainers at the Center through training contracts. Attendance Policy / The Center ensures that attendance of trainees is calculated through preparation links Attendance is mandatory for the trainee through virtual classrooms and equivalent to the hours of attendance, and the absence of the trainee from more than 50% of them without excuse and without warning to the center refers him to the list of absentees from the course. The mechanism of measuring the level of satisfaction of beneficiaries (trainee and trainer) with the provision of programs in the style of e-learning / The level of satisfaction of beneficiaries is measured through an electronic link that is sent to trainees at the end of each course that includes some questions related to the mechanism of training, its means, the trainer and others. Read More.
- a testing system in the case of electronic tests
- or a mechanism for tests in the case of attendance
- or both in the case of testing some courses electronically and others in person.
For electronic tests or attach the mechanism of physical tests
Watan Al Khaleej Training Center undertakes to offer virtual training courses and no tests are required to pass the course and certificates of attendance are issued only through a continuous platform.
In the event that tests are available or required for development courses due to the renewal of systems or so on, the Gulf Homeland Training Center undertakes to create a clear mechanism for the submission of tests and the publication of results in the following ways according to the policies of the Center in accordance with the National Center for E-Training and the Technical and Vocational Training Corporation:
- Electronic testing system in the case of electronic tests.
- Or the mechanism of tests in case they are in attendance.
- Or both if some courses are tested electronically and others in person.
Use beneficiary identity verification systems when accessing learning management systems and e-training systems
The identity of the beneficiary can be verified by entering your username, password and CAPTCHA.
Add a document that shows the verification mechanism
The (https://watanalkhaleej/) website is limited to providing development courses only.
The courses offered through the site do not include any exams or tests at the end of the training courses.
The site offers development courses by allowing the beneficiary to subscribe to the site and watch the development course after verifying his identity and completing the registration.
The Center is committed to verifying the identity of the beneficiary
The mechanisms used by the Gulf Homeland Training Center to verify the identity of the beneficiary are carried out through two steps:
First: Logging in to the site is by sending a code message to the mail or phone of the beneficiary to verify it.
Second: The Center sends the beneficiary’s data to the Technical Training Corporation to match it and verify the identity of the beneficiary through the use of the national identity in case the beneficiary requests to obtain a certificate. Read More.
- We undertake to ensure that the electronic content provided in the programs is up to date, and not to violate national laws and policies.
- We undertake to abide by and disseminate the principles of intellectual property rights and copyright.
- We undertake to use e-learning systems that support various types of devices with different operating systems and are compatible with all devices including tablets and smartphones.
- Provide alert service in learning management systems to alert trainees of requirements on an ongoing basis to improve the continuity of training and follow up on tasks and duties within the training program that are longer than a month.
- Availability of the feature of searching for digital content in the system.
- Provide training and rehabilitation courses and electronic guidelines for programs used in e-training environments for trainees.
- We undertake to provide technical and educational assistance to trainers and trainees throughout the duration of the implementation of the training.
- We are committed to obtaining professional certificates for trainers in the fields of e-learning
- We are committed to obtaining professional, administrative and technical certificates in the field of e-learning.
The alerts feature in the system provides the trainee with the tasks required for the training program that are longer than a month, and are optional for the lesser program.
We pledge not to exceed the number of trainees allowed in concurrent virtual classrooms.
Acknowledgement of the provision of a technical architecture system that tolerates the systems, the numbers of beneficiaries and content of all kinds without interruption.
Watan Al Khaleej Training Center provides the necessary technical infrastructure that bears the necessary systems and programs for training and serves the beneficiaries of trainees without interruption during the duration of training. Read More.
Provide a mechanism for raising complaints and suggestions within the entity as well as for the competent authorities with clarification of the means of communication for complaints and suggestions (whether contact numbers, e-mail or instant conversations) on the official website of the entity.
- Follow up on trainees’ complaints or difficulties encountered in support services to understand if there are system-related issues, and to identify the possibility of reducing these issues with a view to continuous improvement.
- Follow-up on trainers’ complaints or difficulties in support services to understand if there are recurring problems, and to determine the possibility of reducing these issues with a view to continuous improvement.
• The program leadership should submit complaints from trainees and/or trainers about support services to senior management so that they can understand if there are recurring problems, and to identify the possibility of reducing these problems with a view to continuous improvement. Read More.
The educational process is continuous on an ongoing basis.
The task of the supervisory staff:
Providing consultancy and technical solutions that
contribute to the provision of training courses and communication between
trainers and beneficiaries of training courses.
Quality control of e-learning.
The names of the supervisory staff, their roles and means of
communication with them are in the attached table.
Watan Al Khaleej Training Center undertakes to provide alert service in learning management systems to alert trainees to the requirements continuously to improve the continuity of training and follow up on tasks and duties within the training program that lasts more than a month
The system provides the notification mechanism for both the trainee and the trainer in his account, and the system also adopts the mechanism of notifications and alerts through email
Availability of digital content search feature in the system
Demo Account
The user can easily search for digital content through the search box located in the top menu of the home page.
The entity provides supportive training activities (e.g. videos) or electronic guides for techniques used in e-training environments for trainees:
Watan Al Khaleej Training Center is committed to providing training and rehabilitation courses for programs used in e-learning environments for the trainee
The existence of a policy indicating that virtual attendance is equivalent to regular attendance, in addition to indicating the minimum number of simultaneous attendance hours (at least 25%) when providing asynchronous electronic mode training or blended learning for programs longer than a month.
At Watan Al Khaleej Training Center, we are committed to intellectual property rights when publishing through the following:
– Follow the intellectual property rights systems in organizing the content of courses and electronic activities and the content of programs and training courses.
– Not to publish users’ data and information or any written, visual or audio content outside the e-learning system.
– The Center guarantees the owners of the courses published through it their full right to publish their courses, according to the agreements signed between the trainers and the Center
– The content of the site will refer to the property rights as “property rights reserved” and those wishing to benefit from it should refer to the administration of the site.
– Inform the competent authorities in case of any violation of intellectual property rights, the existence of electronic piracy acts, or the attempt to penetrate the Center’s website or the databases and computers of the Center. Read More.
Provides a tool to measure the level of satisfaction of trainers with the delivery of programs in the pattern of simultaneous e-training.
Attach a document showing a mechanism to measure the level of satisfaction of beneficiaries + link to the measuring instrument or attach a document
Mechanism for measuring the level of satisfaction of beneficiaries (trainers and trainees) with the provision of programs in the style of e-training:
The level of satisfaction of beneficiaries is measured through an electronic link sent to trainees and trainers at the end of the course in order to identify their satisfaction with the programs provided in the style of e-training in terms of activities, method of submission and proposals that can contribute to the effectiveness of the performance of courses provided through the site, as knowing the opinion of the beneficiaries about the services of the site and the courses provided, their observations and suggestions contribute to the development of the process of e-learning remotely.
The mechanism for measuring the satisfaction of beneficiaries is represented by:
– Send questionnaires after the course provided.
– Send questionnaires to the trainer and trainee after measuring the extent of satisfaction with the courses, including some questions related to the mechanism of training, his means, the trainer and others.
– Based on the results of the level of satisfaction, decisions are made to improve and develop the training courses and services provided through the main website and the training platform.
Trainee Satisfaction Measurement Tool:
Dear Intern, We hope to fill out this form to measure your level of satisfaction with the course and the service provided.
Form link: Survey
Trainer Satisfaction Measurement Tool:
Dear Trainer, We hope to fill out this form to measure your level of satisfaction with the course and the service provided.
Form link: Survey
The specification document containing the following details (number of users, cloud server or local server, database, network, protection, technical support team to follow up the work of the system)…….
We pledge to ensure the privacy of beneficiaries with clear privacy and usage policies and procedures published on the official website of the entity…..
Mechanism for examining the work of trainees and preventing fraud and impersonation:
A mechanism to examine the student’s work and prevent fraud and impersonation at the center Many electronic systems that have been developed specifically for this purpose and work in an integrated manner to provide smart reports on the follow-up of the student through several electronic procedures and through counting aspects including duties Participation of discussion rooms Attendance at the time of performing the assignment or tests, which is shown in the rooms of trainees The number of times entered daily through the system …… And many other aspects including:……
The Center provides continuous technical assistance and support to trainers and trainees throughout the duration of the implementation of the training program to ensure that the training process is completed with the highest possible quality and efficiency, as follows:
Academic Support and Support:
Technical and educational assistance to trainers and trainees when implementing the program through the live halls “synchronous” where the center is committed to providing a manager of the hall who will carry out the process of organization, support and problem solving.
Trainers assist trainees, in relation to providing answers to questions and scientific material.
The Hall Manager assists the trainees in the technical aspects so that they can attend at the beginning of the lecture to make the most of the course.
• The Center obliges the Director of the Training Hall to provide the trainees with the necessary conditions for registration, preparation and filling in the necessary data necessary for the issuance of the certificate.
• The Center highlights its means of communication to help trainees solve any problem that hinders them from obtaining the course or – the certificate.
• Communication channels and technical support:
training@watanalkhaleej.com
info@watanalkhaleej.com
watantraining4u@gmail.com
Times of work:
from Sunday to Thursday
9 am – 12 noon
4 pm – 9.30 pm
Friday and Saturday off
If you have any educational or technical problem, please contact us:
+966 544 503 450
+966 570 103 380
+966 565 920 363
Time required to provide technical support services:
Email and technical support form: response within two hours
WhatsApp: The response will be made at the time of sending the problem
Appropriate times to respond to the problems of the employees of the center:
Daily from 9 am to 9 pm
